Enjoy Shopping with YNorth, with our awesome refund policy
At YNorth Wears, we are committed to offering our customers only 100% unique and Original Footwear and Clothings, we understand there could be error in description or item delivery sometimes, therefore, we have outlined our return process in 3 Easy steps for you to follow.
IMPORTANT: You only have 48 hours to initiate a return after receiving your order
STEP 1: INITIATE A RETURN
You can call us directly on +2348112600111 or fill the contact us form highlighting the reasons for the return. Make sure it is detailed.
STEP 2: DROP OFF YOUR ITEM
After completing Step 1, we will notify you of the nearest outlet to drop off the item, please make sure the item is in its original packaging and as it is upon delivery.
STEP 3: REFUND PROCESSED
Upon receipt of your item, our Evaluation team will inspect the item, before processing your refund either via Voucher or Bank transfer